Terms and conditions

 

 

 

 

 

 

Website

The use of this website and access to all the services provided are subject to all of the following terms, conditions and notices. We reserve the right to change these Terms and Conditions at any time. Any such changes will take effect when posted on the website. It is your responsibility to read the Terms and Conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest Terms and Conditions. Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this website.

TO PlACE AN ORDER

simply fill in the contact page stating which design you require or to discuss a custom design, we will then reply with a price and delivery date

 

PRIVACY POLICY

Our privacy policy, which sets out how we will use your information, can be found below on the Privacy Policy. By using this website, you consent to the processing described therein and warrant that all the data provided by you is accurate.

GUARANTEE

We guarantee your satisfaction. All of our products come with an easy return 14 day no quibble guarantee and all products come with their own guarantee. Please see below for our Returns Policy.

 

ORDERS

All orders that you place on this website will be subject to acceptance in accordance with these Terms and Conditions. The confirmation stage sets out the final details of your order. Following this, we will send you an order acknowledgment e-mail detailing the products you have ordered followed by your invoice. Please note that this e-mail is not an order conformation or order acceptance from us. Acceptance of your order and the completion of the contract between you and us will take place on dispatch to you of the products ordered unless we have notified you that we do not accept your order or have cancelled it.

 

ORDERS

All product is made to order and currently the lead time is 4 weeks, we reserve the right to extend this period in the event of unforseen delay by us or material supplier in this event You will always be emailed giving you details of the anticipated delivery date.

PRICING AND AVAILABILITY

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

 

PAYMENT

Payment must be cleared funds before the order is processed

 

RETURNS POLICY

Your rights to return goods are protected under the Consumer Contracts Regulations 2013 which can be found at www.hmso.gov.uk

Returns are easy. You can return goods you have ordered from us for any reason at any time within 30 days of receipt for a full refund or exchange - this does not affect your statutory right to cancel. There will be no charge for returns if the goods are deemed faulty. If you have a change of heart and decide you have ordered the wrong product we can arrange a pick up for you. This is done at cost If you are unsure of the exact price please do not hesitate to contact us .For returns, whereby you have ordered the wrong product or had a change of heart - all we ask is that the items are unused, unassembled condition and in its original packaging in a saleable condition. Please take reasonable care of the items whilst they are in your possession and any repackaging of items must also be done with due care and attention. If you would like to contact us via email.

Upon cancellation of the order we will give you a full refund of the amount paid or an exchange credit as required.

As an addition, the rights to return the goods to us will not apply in the following circumstances, however this does not affect the statutory right to cancel:-

  • In the event that the product has been used - unless the product is faulty

  • In the event that the product has been assembled - unless the product is faulty

  • To any products that we have made or customised specifically for you

  • The items were ordered especially for yourself from our supplier

RIGHT TO CANCEL

You have the right to cancel the purchase of an item without having to give a reason at any time within the "cooling off period" of 14 working days, beginning on the day after you receive the goods. Please notify us of your cancellation in writing or in another durable medium to our contact address. 

Cancellation Consequences
If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You can either send the goods back to us in their original condition to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the contract. We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense. 

You will not have any right to cancel a purchase for the supply of goods made to your specifications or clearly personalised or which by reason of there nature can not be returned. These goods are all marked "Custom Order" on the order confirmation e-mail, next to the price.

OWNERSHIP OF RIGHTS AND INTELLECTUAL PROPERTY

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights and all materials and/or content made available as part of your use of this website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.

All rights on this website are owned by FoxCovet. The website is for personal and non commercial use only. Any attempt to copy, store or share content and information for commercial purposes is strongly prohibited. You must not attempt (and agree not to assist or facilitate any third party to attempt) to copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works from this website.

DISCLAIMER OF LIABILITY

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law Foxcovet and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This includes liability for death or personal injury arising from user inapropriate use, misuse and or negligence, of physical product detailed on this site including third party material failure beyond the control of the manufacturer. No liability whatsoever for death or personal injury will be accepted in the event of  non comliance wth the safety guide and recommendations of limitations of use in respect of product detailed on this site. 

PRODUCT SAFETY INFORMATION  The maximum recommended weight for the FoxCovet stool is rated at 15 stone the equivalent of 210Lbs equivilent to 95.45kg. This capacity is with all three feet connected to the ground. The stool is designed for equal weight distribution on all three legs leaning, or standing on, is not recommended and could lead to serious injury and therefore should not be practiced.

LAW AND JURISDICTION

These Terms and/or your use of the Site shall be governed by and construed in accordance with English law and the English Courts shall have exclusive jurisdiction over any dispute which may arise.

DATA PROTECTION

The sole purpose of the site is to enable people to make purchases of products, any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. For more specific information on the Data Protection Act please contact the Information Commissioners Office. 

 

 

​© 2016 FoxCovet Metal Stool by (TMl Design)

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